Frequently Asked Questions

Business

What can Zyirn do for you?

We are a global consultancy partner to pharmaceutical, life science, agrochemical, government research agencies and contract research organisations. We provide professional expertise with a gamut of research and regulatory services to deliver real value to our clients. We support our clients with the following services.

Lab Design and Validation Services
Quality Assessment / Quality Assurance
Scientific Writing / Content Writing
Regulatory Services
Drug Discovery and Development
Pharmacology
Preclinical Toxicology
Research Staffing and Training Services

What are Zyirn’s Core Values?

At Zyirn, our core values provide the foundation to our success. Our diverse team of professional specialties is built on the principles of Integrity, Ethics, Excellence, Innovation and Teamwork. We are driven by Our Core Values every day.

Do you provide free consultations?

At Zyirn, our team is committed to provide excellence and quality services. We are happy to provide 30 minutes of free consultation to understand your needs and requirements. Please connect with us at [email protected]

How can I contribute to the Zyirn blog?

If you would like to contribute to our blog, please write to us at [email protected]

I am a consultant; how do I work with Zyirn? (Should we add this q? Yes)

In order to get started as an expert /consultant on Zyirn, you will need to make sure your profile is fully filled in and approved. Our team will be inviting you to projects that we believe you will be a good fit for.

Are there any fees to register as an expert /consultant on Zyirn?

No, there are no fees associated with registering as an expert consultant on Zyirn Research Consultancy Services. But you need to have a project partnership or associate consultant agreement with us. Please reach out to us via email at [email protected]

How can I contact support?

Please fill out a form on our contact page with your message, and we will connect with you within one business day. Alternatively, you can write to us on [email protected]

Services

How does the process work?

Zyirn is one of the leading research consultancy services companies for outsourcing contract R&D and regulatory testing services from the expensive western markets like USA, Canada and Europe to the low cost, high quality Asian CROs. This gives USA, Canada and European drug discovery labs, pharmaceuticals, agrochemical, biotech and medical device companies very good cost saving option for their projects and also to reduce their project timelines as the turnaround time of most of the Asian CROs is very low as compared to busy Western and European CROs.

We have a time-tested system, wherein the CROs we collaborate with, allow our sponsors/clients to have physical visit to their facilities and offices and validate the facilities are indeed GLP complaint, adhering to all animal welfare measures as mandated by CPCSEA and AAALAC International or to any other international animal welfare and quality standards like ISO.

Due to time and cost limitations, it may not be always possible for the client or the Sponsor representative to visit the facility across the international borders. On behalf of our clients and sponsors, we audit the facilities or CROs to assess their compliance with GLP, GXP, ISO and animal welfare measures as per recommendations of their countries Animal Welfare Authorities / requirements.

We do not limit ourselves with facility audits only but hand hold the sponsor /clients in identifying the best suited, cost effective CROs /lab, identifying the studies required to be submitted to the authorities as per sponsor needs, placing the studies with the CROs and monitoring the whole project from beginning till the end. The critical aspects of the monitoring of such projects are reviewing the study plans or protocols, reviewing the raw data and progress of the project from time to time and reviewing of the draft reports before finalization, so that the project timelines are adhered with and also the report generated are of good quality and integrity with respect to the data so that the sponsor and regulatory authorities can accept the data.

We do understand that such projects are often long term engagements and can go on for months and even years depending on the project size and the duration of studies and thus involve significant investment on part of the sponsor /client, we always prefer to get into service agreements and confidentiality agreements with sponsor as well as CROs to safeguard scientific discoveries /inventions /intellectual properties of the clients.

On the longer term projects, our clients can complete their projects / studies with a significant discount (cost saving) than what a similar project would require if it were to be conducted in the Western laboratories.

Thus we offer a great win-win-win situation for all the parties. The Clients get the project completed with quality and integrity well within the project timelines in a cost effective efficient manner, the CROs get the consistent / repeat business from the satisfied clients and we get our pay-for-service charges and also the satisfaction of helping both the parties in achieving their goals and targets.

What areas do you specialize in?

We specialize in following subject areas:

Pharmacology and drug discovery in therapeutic areas Diabetes, Obesity, Oncology, Inflammation, Infectious Diseases, Respiratory Diseases and CNS disorders
Toxicology including pathology and histopathology
Regulatory compliance reports
Animal Welfare and Animal Facility compliance with governing bodies such as CPCSEA, AAALAC

The animal models for disease (disease models), safety pharmacology and animal breeding on conventional as well as transgenic animals are other areas of our expertise.

For more information on our services and detailed list of services within each broad head, please visit our services section and /or write to us on [email protected]

Will you sign a non-disclosure agreement?

Yes, we prefer to use a Mutual NDA so that our own trade secrets as well as clients intellectual property can be protected as well.

Where are you located and how do you work with clients outside your local area?

We are headquartered in Mumbai, India and have consultants in India and around the globe. We heavily rely on the phone, e-mail, fax, and online meeting tools. Based on the project work requirement, if desired, we are available to visit you at your office or lab location too.

Do you have references?

Certainly. We would be pleased to introduce you to our past clients. However, in order to respect the time and generosity of our past clients, we provide references as the final step before you sign the Mutual NDA agreement.

Is your service secure?

We take security very seriously. Our IT Team ensures that all appropriate security precautions and standards are followed. All of our servers reside behind a firewall and receive the latest security updates. All traffic into and out of our network is monitored for suspicious activity. All files are stored on a secure server to which only our administrators have access.

Who owns the IP of the project deliverables?

At Zyirn, our consultants have PhDs and are very aware and sensitive to ownership of work materials. As a client, you have complete ownership of all your sensitive data, documents and materials. We can execute the NDA, agreements and contracts before the start of the project as deemed necessary to safeguard IP rights.

What is your billing policy?

Our billing policy is generally covered in details in the contract or agreement with individual clients. Because the services are so varied in nature and many times there is an involvement of a testing lab or our associate consultants or third-party vendors, it is not possible to have a fixed standard billing policy for every client. In general, at the agreement time we charge a small percentage of our charges like 20-30% of the total contract value, then a major portion as per the milestones of the project progress and remaining at the completion of the project.

We provide at least 2 weeks of time from generating the invoice to the clients for making the payment.

What is your cancelation policy?

For our cancellation and refund (only in case of registration for training program), please visit our section on Refund and Cancellation Policy on our home page.

What happens if I decide to cancel my contract?

We cover the severance and termination clause in contract or agreement with individual clients, capturing all the terms and conditions, in case either of the parties want to cancel or terminate the contract. Generally, a prior notice of sufficient period is to be provided by the party wishing to terminate the contract. We calculate all the expenses and charges applicable till that point in the project and also considering the terms and conditions of respective contract or agreement, we will raise the final invoice to the client. The contract or agreement will be considered terminated or cancelled once the final payment is received and cleared.

Scientific Writing

What type of documents do you edit?

We edit and proofread all types of scientific documents, including study reports, GLP reports, IND filing documents, study protocols, SOPs, manuscripts, grant proposals, reviewer responses, letters, reports, slideshows and dissertations in all scientific disciplines.

What kind of document formats can I send you?

We can handle a wide variety of software file formats (Adobe Acrobat, Adobe Illustrator, Adobe Photoshop for both PC and Mac operating systems. If you have a question about a certain file format, just email or call to let us know what you need.

Who does the editing?

Our technical experts with an average experience of more than 20 years in their respective fields generally do the editing. We also have association with different expert consultants from different domains and we take their help and suggestions, wherever required depending on the project. Depending on the workload and project size, we also hire people either full time or part time and on a regular or contractual basis, from the pool of our selected candidates from different areas of expertise. The final review and technical go ahead is given by our technical experts only.

How long will it take?

It solely depends on the project type, document type and number of documents to be completed. We have projects with as short duration as a couple of days to projects running in months.

How much will it cost?

The cost of the project depends on multiple factors and it is not possible to commit any ballpark figure without actually knowing about the project. But at the same time, we guarantee you that our prices are much affordable and very competitive**. Over and above we also provide the first business discounts, discounts on the repeat business and even special rates for our regular clients with long term projects.

What is the turnaround time?

It solely depends on the project type, document type and number of documents to be completed.

What is the typical process for an editing job?

Our editing process workflow is simple and result oriented:

Client submits scientific manuscript/ document for editing
Zyirn editors edit and deliver the document to client
Client reviews file with edits & communicates with Zyirn
If changes are required, Zyirn edits & delivers the document to client for submission
Incase of manuscripts and regulatory compliance documents, the client submits the document to the journal / regulatory body respectively
Client receives response from journal/ regulatory body
If there are any recommendations, client submits changes to Zyirn under Edit Unlimited
Zyirn will edit & deliver publication/ submission -ready documents to clients.

Accelerate your research goals, connect with us today for all your scientific writing needs. Contact us.

Do you offer discounts?

Yes! We offer a variety of discounts on our editing services. We work with a number of universities and academic institutions to provide discounted editing services for faculty and researchers. Discounts are designed to meet your needs, ranging from a general percentage discount on all services to institutional purchase of authorization codes that can be used by faculty for grant or manuscript editing costs. Our agreements with professional scientific societies, organizations, and associations can provide discounts on our editing services as a membership perk.

Will you guarantee my paper will be published?

Publication depends on many factors. We will edit your paper’s English to a level equal with that of native speakers. If your manuscript, in the form we edited, receives negative peer review comments about the English quality, we’ll re-edit it for free.

Training - Individual and Enterprise solutions

How is your training different from other training providers?

We are committed to providing the highest quality training by our highly experienced instructors in the respective subject areas. Our training platform combines the convenience of online training with the live interactivity of the classroom. Quizzes, case studies, break-out sessions, polling and assessments are just a few of the ways we provide an impactful training experience.

What equipment do I need and how do I access my course?

All you need is a computer and good internet connectivity. Once you register, a link to your training session will be sent to you via email. We will send this and reminder emails two to three days prior to your training session. If you are unable to login for training, you can immediately send a WhatsApp message at +91 9599825800 (India) or write to us at [email protected]

Can I record the sessions?

Recording sessions are strictly prohibited and are a violation of our copyright.

Will I get a Certificate for the training?

Yes. Each course comes with a completion /participation certificate. Completion /participation certificates are issued to primary applicants only.

What form of payments do you accept?

Payments for registration should be made by credit card, debit card, or wire transfer.

Do you offer volume discounts?

Absolutely, Zyirn offers tiered discount pricing for multiple registrants. To get the discount offer, write to us at [email protected] or call us at +91 9599825800

Do you offer content or topic customized courses?

Yes. We do offer customised courses and training programs specially designed keeping in mind the requirement for the clients /organization. We can customise training programs with respect to duration of the program also. Many times, we get the request to summarize the training programs in 1 to 3 days for the organizations and we can do that. We also provide on demand short training sessions of 90-120 min based on the immediate needs and requirements of the organizations or the individuals. Do get in touch with us on [email protected] to discuss your specific training needs.

Request a Call Back

We Love to Hear From You. Please call or email the contact form and we will be happy to assist you.